FAQS

Are RHONNIE pieces true to size?
 Yes, we have had good reports with our sizing and fit of all pieces.
We endeavour to provide a detailed description on each garment,
with sizing measurements.
 
What material are the pieces made from?
Most of our stock is made from Rayon fabric. We also stock Cotton pieces and are currently working towards having our collections made from Sustainable fibres. 

Are the leather products made from genuine leather?
They absolutely are! We only source quality genuine leather to craft our accessories.  

How is RHONNIE made?
All our garments are sewn by small family-run tailoring business in Indonesia. We have a beautiful lady in Indonesia, that helps us source our fabrics, tailors & all other duties required. We are very proud to support small business in Indonesia, and it has been an honour to create jobs for a lot of women, since the tourism industry has taken a huge hit due to Covid-19.

How does RHONNIE reduce waste?
All our orders are posted to you, in a compostable mailer. We also do not use plastics in our packaging, rather choosing to bundle your pieces into a
Up-Cycled Keepsake Bag. Our keepsake bags are made from leftover / off cut fabrics, that are bound for landfill. On top of this, we gift all those who place their first order with us, a Up-Cycled Scrunchy. 

Can I return my product if it is faulty or does not fit?
You absolutely can. As long as we receive the piece within 14 days of you receiving your order, you are able to exchange for another size OR retain a store credit. Garments must not be worn, and in original condition and packaging.
If your garment is faulty, we will offer you a refund on the product, should you not wish to exchange.
We do not offer refunds for change of mind. 
Sale items, are also non-refundable. 

Do you design the RHONNIE pieces yourself?
Yes, Gracee Morrow is the creator and designer of all pieces that come through RHONNIE. Currently, we are not running exclusive prints, but this is on our Vision Board for 2022! RHONNIE will be moving to exclusive patterns and prints very soon.